Index of Chat Reference Services
Consortia, Partnerships, Collaborations, & Informal Networks
This index is no longer being updated. For an up-to-date list,
see the entry on "Chat
reference libraries" in the LISwiki.
AnswerZone (TX)
Ask a Librarian... (southern CA)
Ask a Librarian (King
County Library System)
AskUsNow!
Ask Us Now (3 academic libraries in New York, NY)
AskUsQuestions (NOLA Regional Library System; public libraries in Ohio)
AskyourLibrary.org (Bibliomation; Connecticut public libraries)
Bibliotekarie-direkt (4 public libraries in Sweden)
Biblioteksvagten (22 public and research libraries in Denmark)
Bibliotekvakten i Vestfold (consortium of 7 public libraries in Vestfold County, Norway)
Boston Library
Consortium ASK 24/7 (10 academic libraries in MA, NH, and CT)
Horten Bibliotek
Connect with a Librarian (Sno-Isle Regional Library system; 20 public libraries in Washington)
Hessiches BibliotheksInformationsSystem
(academic and scientific libraries in Hesse, Germany)
Jourhawande Bibliotekarie (4
academic libraries in Sweden)
KnowItNow24x7 (CLEVNET Library Consortium; public
and special libraries and a school library in Ohio)
Librarians Online (Maricopa Community Colleges, AZ)
Live Chat (Utah Academic Library Consortium;
11 colleges in UT)
Live Help (consortium of 3 college libraries in PA)
Live Help (Seattle Virtual Libraries Consortium; 3 libraries in WA)
Live Help/Q&A Live (partnership between Olin*Kroch*Uris Libraries at Cornell University and University of Washington Libraries)
Live Librarian (Suffolk County Cooperative Library System; public libraries in New York)
MELO (Mississippi Elecronic Libraries Online) (consortium for students at 15 community and junior colleges in Mississippi)
MyWebLibrarian (joined the 9
academic libraries from the Ready for Reference consortium of the Alliance
Library System with the 14 public libraries in the Answers Unlimited consortium
in North Suburban Library System; all libraries are in Illinois)
OhioLINK (consortium of 82 libraries in
Ohio; mostly academic libraries, but also includes the state library and a
medical library)
QandAcafe (Bay Area Libraries Project;
weekend and holiday service is provided by 24/7 Reference Project staff. See
below for 24/7 Reference Project.)
Q and A NJ (New Jersey Library Network)
ReferenceNOW! (5 academic libraries in Connecticut, Massachusetts, and New York)
Tutor.com
A number of public libraries as well as community organizations use this
service. Links to it are typically found on a library's kids pages. Here are
some selected libraries from the list
on the company's web site:
24/7 Reference (Metropolitan Cooperative Library System)
Some of these libraries use staff from 24/7 Reference to provide off hours service. It seems like it is the public libraries that are mostly working within a consortium and the academic libraries are going it
alone.
Virtual Information Desk (Keystone Library Network; 14 university libraries in the Pennsylvania State System of Higher Education)
Virtual Reference Service (serves multiple campuses in Pennsylvania State University system)
