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Index of Chat Reference Services

Sorted by Country

This index is no longer being updated. For an up-to-date list, see the entry on "Chat reference libraries" in the LISwiki.

Please note that if a library provides chat reference service via a consortium, only the consortium is listed and linked to. Member libraries in chat reference consortia are listed on the consortium index.

Australia

Holmesglen Institute of TAFE

Macquarie University

Queensland University of Technology

Southbank Institute of TAFE

University of Queensland

University of Sydney

University of Technology, Sydney

Canada

China

Wenzhou City Library

Denmark

Biblioteksvagten (consortium of 22 public and research libraries)

England

Finland

Helsinki City Library

Germany

Hessiches BibliotheksInformationsSystem (consortium of academic and scientific libraries in Hesse)
Technische Universitat Hamburg-Harburg
University of Dortmund
University of Oldenburg
University of Trier

New Zealand

University of Canterbury

Norway

Bibliotekvakten i Vestfold (consortium of 7 public libraries in Vestfold County; see listing on the consortium index for list of member libraries)

Scotland

University of Edinburgh

Sweden

Bibliotekarie-direkt (4 public libraries; see Bilbiotekarie-direkt on consortium index)
Jönköping University
Jourhawande Bibliotekarie (4 academic libraries in Sweden; see Jourhawande Bibliotekarie on consortium index)
National Institute for Working Life
Uppsala University (Library for Economic Sciences)

Switzerland

Ask.My.Librarian.

United States

Alabama
- Auburn University
- Faulkner University

Arizona
- Maricopa Community Colleges (10 academic libraries in AZ; see Librarians Online on consortium index)
- Northcentral University

California
- Alhambra Public Library
- Altedena Library District
- Anaheim Public Library
- Arcadia Public Library
- Buena Park Library District
- California State Polytechnic University Pomona
- California State University, Chico
- California State University, Los Angeles
- California State University, Northridge
- California State University, San Marcos
- Cerritos College
- Cerritos Public Library
- City of Orange Public Library
- Coastline Community College
- County of Los Angeles Public Library
- Cuyamaca College
- Covina Public Library
- Downey City Library
- Fullerton Public Library
- Glendale Public Library
- Glendora Public Library
- Golden Gate Library Network (public libraries in the San Francisco, Monterey Bay, and North Bay areas; see QandAcafe on consortium index)
- Grossmont College
- Imperial Valley College (no direct link on library web site)
- Los Angeles Public Library
- Mission Viejo Library
- Monterey Park Library
- Newport Beach Public Library
- Orange County Public Library
- Oxnard Public Library
- Palomar College
- Palos Verdes Library District
- Pasadena Public Library
- Pomona Public Library
- Redondo Beach Public Library
- San Jose State University (can't find URL for page with chat service)
- San Marino Public Library
- Santa Ana Public Library
- Santa Monica Public Library
- University of California, Irvine
- University of California, Los Angeles
- University of California, Santa Barbara
- University of Southern California
- Whittier Public Library
- Yorba Linda Public Library

Colorado
- Denver Public Library
- University of Colorado Health Sciences Center

Connecticut
- Bibliomation (consortium of 12 public libraries; see askyourlibrary.org on consortium index)
- Hartford Public Library
- ReferenceNOW! (consortium of 5 college libraries in CT, NY, and MA; see ReferenceNow on consortium index)
- Boston Library Consortium ASK 24/7 (10 academic libraries in MA, NH, and CT; see Boston Library Consortium ASK 24/7 on consortium index)

Delaware
- University of Delaware

District of Columbia

Florida

Georgia
- Georgia Institute of Technology

Illinois
- Governors State University
- MyWebLibrarian (9 academic and 14 public libraries in IL; see MyWebLibrarian on consortium index)
- Northwestern University
- Southern Illinois University
- University of Chicago, Business and Economics Resource Center
- University of Illinois at Chicago
- University of Illinois at Urbana-Champaign
- University of Illinois at Urbana-Champaign, Slavic and East European Library

Indiana

Louisiana
- Louisiana State University
- Southeastern Louisiana University

Maine

Maryland
- AskUsNow! (consortium of public libraries in Baltimore and Harford Counties; see AskUsNow! on consortium index)
- Excelsior College
- NIH Library
- UMBC (University of Maryland, Baltimore County)
- University of Maryland College Park
- University of Maryland University College
- Western Maryland College

Massachusetts
- Boston Library Consortium ASK 24/7 (10 academic libraries in MA, NH, and CT; see Boston Library Consortium ASK 24/7 on consortium index)
- Boston Public Library
- College of the Holy Cross
- Emerson College
- Fitchburg State University
- Massachussetts Institute of Technology
- Memorial Hall Library
- ReferenceNOW! (consortium of 5 college libraries in CT, NY, and MA; see ReferenceNow on consortium index)
- University of Massachusetts, Dartmouth
- University of Massachusetts, Lowell

Michigan

Minnesota

Mississippi
- MELO (Mississippi Electronic Libraries Online) (consortium for students at 15 community and junior colleges; see MELO on consortium index)

Missouri
- University of Missouri-Columbia

Nebraska
- University of Nebraska, Omaha

Nevada
- University of Nevada, Reno

New Hampshire
- Boston Library Consortium ASK 24/7 (10 academic libraries in MA, NH, and CT; see Boston Library Consortium ASK 24/7 on consortium index)

New Jersey
- New Jersey Institute of Technology
- New Jersey Library Network (consortium of 32 public, academic, and special libraries; see QandANJ on consortium index)

New Mexico
- Eastern New Mexico University
- Los Alamos National Laboratory

New York
- AskERIC
- Barnard College
- Baruch College
- Brooklyn Public Library
- Canisius Coll.
- Columbia University
- Columbia University (Augustus C. Long Health Sciences Library)
- Cornell Univ. (Olin*Kroch*Uris Libraries)
- MTA Bridges and Tunnels Technical Library (the library does not have a public web site)
- New York Institute of Technology
- New York Medical College
- New York Public Library
- New York University
- Onondaga County Public Library
- Pace University
- Polytechnic University
- ReferenceNOW! (consortium of 5 college libraries in CT, NY, and MA; see ReferenceNow on consortium index)
- Renssalaer Polytechnic Institute
- Rochester Instiute of Technology
- Suffolk Cooperative Library System (consortium of public libraries on Long Island; see Live Librarian on consortium index)
- SUNY Albany (Science Library)
- SUNY Buffalo
- SUNY Morrisville
- SUNY New Paltz, Electronic Information Center
- SUNY Plattsburgh
- Teachers College
- Tutor.com
- University of Rochester

North Carolina

Ohio
- Case Western Reserve University
- CLEVNET Library Consortium (consortium of public and special libraries and a school library; see KnowItNow24x7 on consortium index)
- Miami University
- NOLA Regional Library System (consortium of public libraries in Ohio; see AskUsQuestions on consortium index)
- OhioLINK (consortium of 82 libraries in Ohio; mostly academic libraries, but also includes the state library and a medical library; see OhioLINK on consortium index)

Pennsylvania
- Bucknell University
- Carnegie Mellon University
- Eastern University
- Keystone Library Network (consortium of 14 university libraries in the Pennsylvania State System of Higher Education; see Virtual Information Desk on consortium index)
- Lehigh University
- Live Help (consortium of 3 college libraries: Bryn Mawr, Haverford, Swarthmore; see Live Help on consortium index)
- Pennsylvania College of Technology
- Pennsylvania State University (serves multiple campuses in Penn State system; see Virtual Reference Service on consortium index)
- Philadelphia University
- Temple University
- University of Pennsylvania (Biomedical Library)
- University of Pennsylvania (Van Pelt Library)
- University of Pennsylvania, Wharton School of Business (Lippincott Library)
- Widener University

South Dakota
- Dakota State University

Tennessee

Texas
- Answer Zone (consortium of 3 public libraries see Answer Zone on consortium index)
- Austin Community College
- Baylor University
- Kingwood College
- Southwest Texas State University
- The University Center
- University of North Texas
- University of Texas Southwestern Medical Center at Dallas

Utah
- Brigham Young Library (uses the services of the Utah Academic Library Consortium to cover evening hours on weekdays)
- Logan Library
- Utah Academic Library Consortium (consortium for 11 colleges; see Live Chat on consortium index)

Virginia

Washington
- Boeing Company (link to company library not public)
- Gonzaga University
- King County Library System (consortium of public libraries; see Ask A Librarian on consortium index)
- LaConner Regional Library
- Seattle Virtual Libraries Consortium (3 libraries; see Live Help on consortium index)
- Sno-Isle Regional Library System (20 public libraries; see Connect with a Librarian on consortium index)
- University of Washington

West Virginia
- University of Charleston

Wisconsin

Forms of Digital Reference

E-mail Reference

Chat Reference

Collaborative Networks

Index of Chat Reference Services

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E-mail your comments or suggestions to Stephen Francoeur

Last updated: June 13, 2003