VRD 2004 materials online
Thanks to my friends at Ask Librarians @ Winnefox for alerting me to this: the user group meetings for QuestionPoint and 24/7 Reference held at the recent Virtual Reference Desk conference are available online.
News and views on chat reference, IM reference, email reference, VoIP reference, video reference, SMS reference, phone reference, roving reference, and face-to-face reference.
Thanks to my friends at Ask Librarians @ Winnefox for alerting me to this: the user group meetings for QuestionPoint and 24/7 Reference held at the recent Virtual Reference Desk conference are available online.
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