Libraries at Penn State University switch to 24/7 Reference
Susan Ware at Pennsylvania State University e-mailed me to let me know the listing for the libraries there on my chat reference index needs to be updated. They are switching from Virtual Reference Toolkit to QuestionPoint 24/7 Reference. Our library here at Baruch College has been using 24/7 Reference for the past two years and has benefitted from it. I hope that Penn State joins our library in the chat reference cooperative that 24/7 Reference has been running for the past three or four years. Our users love being able to log in at all hours of the night.
Please note that due to the increasing complexity of my life (namely, becoming a father two years ago and starting a masters program in history at Hunter College shortly before my son's birth), I have given up trying to update the chat reference index at all. I am more than happy to post here on my blog any announcements from libraries about new chat services they are launching, ending, or modifying (such as switching software). Please contact me at webmaster at teachinglibrarian dot org with any such announcements.
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