Legal research questions in digital reference

Glen Bencivengo, a former professor of mine from library school at the Pratt Institute, has asked me for help in locating librarians who have experience assisting patrons via e-mail or chat reference with legal questions. More specifically, he:

would like to know the volume and general nature of any legal research questions librarians may get when doing virtual or digital reference. Public librarians are dealing with pro se patrons more and more as attorney fees go up. Are "virtual" librarians getting questions? Typical questions are: what is the statute of limitations for a malpractice action? what form do I use in order to file a motion for changed circumstances ( dealing with the amount of child support, for example) Does my state recognize "common law marriage?"

If you have an experience in handling such questions in the e-mail or chat environment for your library, please contact Prof. Bencivengo directly at bencivengog@wpunj.edu.