Wednesday, May 11, 2005

Bill Drew on IM for chat reference

For seven years, the library at SUNY Morrisville has been using AOL IM for its chat reference service. A recent post on Dig_Ref by Bill Drew of SUNY Morrisville mentioned that a chapter he wrote for a 2003 book on chat reference is now available on his blog, Baby Boomer Librarian. I've mentioned Bill's efforts with IM before and think that with all the discussion going on now about IM it is worth giving props to someone who's been promoting it for years now.

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