Correction to earlier post about busiest day of the week
I just realized that I made an error in the way I did computed averages in my post a few weeks ago detailing what was the busiest day of the week for my college's chat reference service. It looks like Tuesdays are actually the busiest day of the week for us, not Saturdays (just barely). The original post now contains a correction at the end with the revised statistics.
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