Monday, February 09, 2009

Trends in digital reference

This post is meant to be just a quick list of notable things going on in digital reference in the last few years:

New IM/chat software options
Public sharing of reference interactions
Outreach by reference librarians on answer boards
Growing interest in SMS reference (text message reference)
Increase in collaborative/cooperative reference services
What other trends did I miss?

3 Comments:

At 7:02 PM , Anonymous caleb said...

Stephen, along the lines of new IM collaboration opportunities, IM Collaborator was developed at the University of Illinois, http://www.library.uiuc.edu/askus/imcollaborator/.

 
At 11:58 AM , Blogger mara said...

Would you include Facebook and Twitter in digital reference? Perhaps it's just outreach.

 
At 1:46 PM , Blogger Stephen Francoeur said...

Mara: Would I include Facebook and Twitter in digital reference? Sure, they can be used for it but honestly I haven't seen a whole lot of movement toward using those tools for reference services yet.

 

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