Tuesday, July 14, 2009

Chat Session on Future of the Reference Desk

As part of its OnPoint Disucssions program, ACRL is hosting a free online chat (not quite a webinar?) on July 29 about the future of the reference desk, "Are Reference Desks Passe?" Here is how ACRL describes this event:

Many academic libraries are eliminating reference desks and focusing on referrals, roaming reference, satellite reference and/or virtual reference instead. This session will explore the causes and consequences of this trend. During this OnPoint chat, consider the following questions: (1)What is driving the trend toward elimination of reference desks? (2)Are alternate services sufficient to meet patrons' needs? (3)Without desks, how do reference staff stay in touch with patrons' needs and wants? Kansas State University's Danielle Theiss-White, General Reference Coordinator, Jason Coleman, Service Coordinator, and Laura Bonella, Reference Generalist, will convene this OnPoint chat.
Space is limited on a first-come, first-served basis to eighty attendees. While not required, ACRL recommends you set up a Meebo account to participate.

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