News and views on chat reference, IM reference, email reference, VoIP reference, video reference, SMS reference, phone reference, roving reference, and face-to-face reference.
Not that I've done anything special to game the search engines, but I was happy to see that the Page Strength SEO Tool from SEOmoz gave me a respectable rating.
posted by Stephen Francoeur @ 10:07 AM
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Five PowerPoint files by OCLC staff who presented at the recent ALA conference are now online, including two from the presentations of Lynn Silipigni Connaway and Marie L. Radford on their research in chat reference.
posted by Stephen Francoeur @ 12:45 PM
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